Privacy Policy

Last updated: August 14, 2026

Flora ("we", "us", or "our") operates the Flora POS application ("Flora POS", "the Application").

Flora POS is a point-of-sale and business management application designed to help authorized businesses manage sales, products, inventory, customers, employees, and related business operations.

This Privacy Policy explains how information may be accessed, collected, used, stored, protected, and disclosed when you use Flora POS.

1. Information We May Collect

Depending on how Flora POS is configured and used by your organization, the Application may process the following categories of information:

Account and Authentication Information

• Name or username.
• Login credentials or authentication information.
• Employee or staff account information.
• Business or organization information associated with an account.

Business Information

• Product and inventory information.
• Product names, prices, quantities, and related details.
• Sales and transaction records.
• Purchase and business operation records.
• Employee and user activity related to POS operations.

Customer Information

If your organization chooses to use customer management features, Flora POS may process customer information entered by authorized users, which may include:

• Customer name.
• Phone number.
• Email address, where provided.
• Address or other information entered by an authorized user.
• Customer purchase and transaction history.

Device and Technical Information

The Application may automatically process limited technical information necessary to operate, secure, maintain, and improve the Application, such as:

• Device type and operating system.
• Application version.
• Basic diagnostic information.
• IP address or network-related information where technically necessary.
• Security and error information.

2. How We Use Information

Information processed through Flora POS may be used for the following purposes:

• Providing and operating the Flora POS service.
• Authenticating authorized users.
• Processing sales and transactions.
• Managing products and inventory.
• Managing customer and employee information.
• Generating reports and business records.
• Maintaining application security.
• Detecting and resolving technical problems.
• Improving reliability and performance.
• Providing technical support.
• Complying with applicable legal obligations.
• Preventing unauthorized access, fraud, misuse, or security incidents.

3. How Information Is Shared

We do not sell personal or sensitive user information.

Information may be accessed or processed by authorized personnel and trusted service providers when necessary to operate, maintain, secure, or support Flora POS.

Such service providers may include hosting, cloud infrastructure, database, security, technical support, and other service providers that assist us in operating the Application.

Information may also be disclosed when required by applicable law, legal process, court order, or a valid governmental request, or when reasonably necessary to protect the rights, security, and property of Flora, our users, or others.

4. Data Security

We take reasonable technical and organizational measures to protect information processed through Flora POS against unauthorized access, alteration, disclosure, loss, or misuse.

Where information is transmitted over the Internet, appropriate security measures such as encrypted HTTPS connections may be used to protect data during transmission.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

5. Data Retention

We retain information for as long as reasonably necessary to provide Flora POS services, maintain business records, comply with legal and accounting obligations, resolve disputes, enforce agreements, and protect the security of our services.

When information is no longer required for legitimate business, legal, or security purposes, it may be deleted or securely anonymized in accordance with applicable requirements.

6. Account and Data Deletion

If Flora POS provides user account functionality, an authorized account holder may request deletion of their account and associated personal information by contacting us using the contact information provided below.

Upon receiving a valid deletion request, we will review the request and delete or anonymize eligible personal information, subject to information that we are required or permitted to retain for legal, security, accounting, fraud-prevention, or legitimate business purposes.

7. Customer Data

Flora POS may allow authorized business users to enter and manage information relating to their customers, including customer contact and transaction information.

The business or organization using Flora POS is responsible for ensuring that it has the appropriate rights, permissions, and legal basis to collect and process customer information entered into the Application.

Users should only enter information that is necessary for legitimate business purposes and should handle customer information in accordance with applicable privacy and data-protection laws.

8. Children's Privacy

Flora POS is a business and point-of-sale application and is not intended for children.

We do not knowingly design Flora POS to collect personal information from children.

9. Third-Party Services

Flora POS may rely on third-party infrastructure or service providers to host, secure, maintain, or support certain parts of the Application.

Third-party providers may process information only as necessary to provide the services they perform for us and subject to applicable contractual, security, and privacy requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Flora POS, our services, legal requirements, or data processing practices.

When we make changes, we will update the "Last updated" date at the top of this page.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of information through Flora POS, please contact us.